Terms and Conditions
The Medaka Emporium
Last updated: Feb 2026
1. About Us
This website is operated by The Medaka Emporium (“we”, “us”, “our”).
Our contact details are:
Email: themedakaemporiumuk@gmail.com
Address: 33 Turpin Way, Chippenham, Wiltshire SN14 0UF
By using our website (www.themedakaemporium.co.uk), you agree to these Terms and Conditions.
2. Use of This Website
You agree to use this website only for lawful purposes. You must not:
Use the site in any way that breaches applicable laws or regulations
Attempt to gain unauthorised access to the site or its servers
Transmit harmful code such as viruses
Misuse the website or its content
We may suspend or terminate access if these terms are violated.
3. Products and Orders
3.1 Product Descriptions
We aim to ensure product descriptions and images are accurate. However, colours and minor details may vary.
3.2 Availability
All products are subject to availability. We may discontinue products at any time.
3.3 Order Acceptance
An order is not accepted until you receive an order confirmation from us. We may refuse or cancel orders for reasons including:
Pricing errors
Suspected fraud
Product unavailability
4. Prices and Payment
Prices are shown in GBP (£) and include VAT where applicable
Delivery costs are stated at checkout
Payment must be made at the time of ordering
We reserve the right to change prices at any time before an order is placed
5. Delivery
Delivery times are estimates and not guaranteed
We are not responsible for delays outside our control
Risk passes to you once goods are delivered
6. Returns and Refunds
Your statutory rights under UK consumer law are not affected.
If you are a consumer, you may have the right to cancel within 14 days under the Consumer Contracts Regulations.
To request a return or refund, contact: themedakaemporiumuk@gmail.com
We may refuse returns that do not meet our return conditions (e.g., used or damaged items where not faulty).
7. Intellectual Property
All website content (text, images, logos, design) is owned by or licensed to The Medaka Emporium.
You may not copy, reproduce, or distribute content without written permission.
8. Limitation of Liability
To the extent permitted by law, we are not liable for:
Indirect or consequential losses
Loss of profits or business
Loss caused by events beyond our control
Nothing excludes liability for death or personal injury caused by negligence or for fraud.
9. Privacy
Your use of the website is also governed by our Privacy Policy.
10. Third-Party Links
We may link to third-party websites. We are not responsible for their content or practices.
11. Changes to These Terms
We may update these Terms and Conditions at any time. The latest version will always appear on this page.
12. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be subject to the courts of England and Wales.
